Imagine that you are in a rush to get to work; however, there’s no hot water – the water heater broke. You’ll survive without having a shower this one time. How about without coffee? Since your coffee maker doesn’t work either? I’m sure you are panicking already, but you don’t have to.
Because today we’re taking a look at Select Home Warranty – an affordable service that is gaining traction in the industry for its excellent value for money.
Before I tell you more about this ‘life-saving’ company, let us see what we will catch up on in this Select Home Warranty reviews:
So, let’s dive into the details of what makes this service stand out from the rest.
Founded in New Jersey in 2012, the company prides itself on its 24/7 customer service, experienced servicemen, and excellent prices and deals. Even though it’s not a particularly big company, it still is comparable to the largest home warranty companies on the market.
As for who this service is most suitable for, we would agree with the rest of the Select Home Warranty Reviews out there – this is perfect for customers with a smaller budget who still want to get a good bang for their buck.
Before we go any further, let’s check out their strengths and weaknesses.
So, what makes Select Home Warranty special, you ask? Well:
|Service Fees||$60-$75 (varies by state)|
|Wait period to start coverage||30 days|
|Deductible||$45-$60 (varies by plan)|
|Turnaround Claim process time||2-4 days|
|Repair guarantee||Yes (90-day repair guarantee)|
|Customer Service availability||24/7|
|Renewal policy||Auto-renewal for those with monthly memberships (can be canceled)|
|Cancellation Policy||Yes (you may cancel a contract within 30 days)|
|A home inspection or Maintenance records required||No|
Select Home Warranty offers three plans:
Keep in mind that the Select Home Warranty cost may vary depending on the state you live in as well as the size of your home.
In addition to this, if you opt for the yearly plan, Select Home Warranty will give you two free additional months. This offer stands every time you renew your yearly contract. They also offer $100 off when you sign up for a yearly plan.
It’s important to note that the prices above don’t include service fees, ranging from $60-$75.
Also, keep in mind that you are expected to pay a service fee every time a Select Home Warranty employee comes to fix something at your home. Make sure to be at home when that happens, because you will be charged even if the serviceman doesn’t have the chance to repair anything.
The home warranty coverage differs for each plan. Therefore, Bronze Care covers appliance breakdowns, Gold Care covers home systems breakdowns, and Platinum Care is a combo plan covering both appliance and home systems components.
A list of all items covered by the plans will be provided in the ‘Select Home Warranty plans’ section below, so keep on reading.
You also have the option to add a maximum of 8 additional items to your existing plan, such as:
Here are the limits or payment caps SHW has for some items:
However, these limits only apply if you provide your systems/appliances with good yearly maintenance and cleaning. Don’t be surprised if you get asked for proof of that maintenance for the last three years. If you don’t have it, the payment cap may drop to only $150. So, make sure to stay on top of your maintenance schedule.
As far as cancellation goes, if you decide to cancel your SHW plan during the first 30 days, you can do it free of charge and will get a full refund. However, if the cancellation is after those 30 days, it will result in a $75 fee.
Unfortunately, Select Home Warranty’s coverage is not nationwide. It isn’t available in the following countries:
As we already mentioned, once you purchase your plan, its coverage starts 30 days later.
So, what does each plan cover? Have a look at the following table and find out.
|Bronze Care||Gold Care||Platinum Care|
|Pricing||$52 per month/$580 per year||$52 per month/$580 per year||$55 per month/$600 per year)|
After your appliance or system fails, you have no more than three days to submit a claim to the company.
Doing this is pretty simple; go to www.selecthomewarranty.com, fill in your info in the form, or call them at 855-267-3532.
After your claim has been submitted, according to their home warranty policy, someone will come to inspect and fix the matter in two working days (or four days) if you submitted your claim during the weekend or on holiday.
The company has a 90-day guarantee after every repair made at your home. This means that if there is an issue again with the same item, it will be fixed again free of charge.
Now that you know what Select Home Warranty covers, let’s take a look at what it doesn’t cover.
Select Home Warranty doesn’t cover mold, water damage, pest damage, theft, or tree damage. It also doesn’t cover pre-existing conditions that contributed to the damage of items.
If their manufacturer’s warranty still covers any appliances/systems at your home, they will not be covered by SHW until it expires.
Lastly, even though you get free roof coverage by purchasing a yearly subscription, this only applies to leaks and doesn’t extend further to:
Select Home Warranty has 24/7 throughout the year customer service. This means that they are available anytime you need them – any time of the day, any day of the week, month and year, (weekends and holidays too).
Feel free to reach out to them either at 855-267-3532 or email them at [email protected].
Let’s have a quick look at some Select Home Warranty ratings and reviews.
But, first, let’s find out whether SHW has a BBB (Better Business Bureau) accreditation.
No, SHW doesn’t have a BBB accreditation. However, over 900 Select Home Warranty BBB reviews come up to an average rating of only 1.1 (out of 5) stars.
The most common issue among unsatisfied customers is primarily SHW’s slow service.
Even besides the rating, it has with them, the BBB gave Select Home Warranty a B grade rating. Job well done Select Home Warranty!
Moving further on, let’s see how good does SHW varies among other reputable review sites.
More than 50% of the customers rated it as excellent and are very pleased with it. However, an alarming 30% of people rated Select Home Warranty as ‘bad.’
Most recent complaints have to do with the inability of the company to find contractors to repair the clients’ appliance/system, so they end up having to wait much longer after submitting a home warranty service request.
This is just a portion of the numerous ratings SHW gets from different review websites to cut it short. If we sum up all this, the average rating SHW gets from its customers it’s simply excellent.
With the BBB grade, the other valuable review ratings, too, let’s make this a whole package and get some verified customer reviews. With no further ado, let start with how satisfied SHW’s customers are and further move on to the less satisfied among them.
(Verified review websites take the screenshots of the reviews.)
(The screenshots of the reviews are taken by verified review websites.)
There you have it, dear readers. Some are extremely satisfied with SHW, others less so. Looking at this from different angles, I’d go ahead and say these are all individual and personal experiences. This is why it is critical for you, as first-timers, to go through as many Select Home Warranty reviews as possible before making a decision.
What’s an alternative for you is a competitor to them (SHW). However, you are absolutely right! Having a contingency plan is always a good idea.
For that purpose, we took the freedom to compare two of SHW’s competitors. Here are some of their significant similarities and differences.
And there you have it. If you are interested in purchasing a home warranty service that will be available to you 24/7, have a decent price point, and a 90-day guarantee to their repairs, look no further than Select Home Warranty.
Even though Select Home Warranty is a somewhat ‘youngish’ service, it can still go head to head with some established industry names. Hopefully, after reading our Select Home Warranty review, you would consider giving them a chance and see whether you will be one of the many satisfied customers they have.
1. Does Select Home Warranty require a home inspection?
No, they don’t. A home inspection isn’t required to purchase a Select Home Warranty coverage policy.
2. Is there a repair guarantee with Select Home Warranty?
Yes, there is one. They offer a 90-day guarantee.
3. Why are some Select Home Warranty Reviews negative?
The main issue that customers seem to be bothered by is waiting too long for the company to send a contractor to their house.