Select Home Warranty Reviews - Pricing, Coverage, Alternatives, Ratings, and Reviews


Select Home warranty has 24/7 customer service, experienced servicemen, and excellent prices and deals to fix any issue in your home.

Pros:

  • Affordable prices
  • Free roof leak coverage
  • 24/7 all year long customer service

Cons:

  • Limited availability
  • $75 cancellation fee

Average Rating: 4

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Detailed Review

Imagine that you are in a rush to get to work; however, there’s no hot water – the water heater broke. You’ll survive without having a shower this one time. How about without coffee? Since your coffee maker doesn’t work either? I’m sure you are panicking already, but you don’t have to.

Because today we’re taking a look at Select Home Warranty – an affordable service that is gaining traction in the industry for its excellent value for money.

Before I tell you more about this ‘life-saving’ company, let us see what we will catch up on in this Select Home Warranty reviews:

Contents:

  • Select Home Warranty Bio
  • Pros and Cons
  • Stand out features
  • Select Home Warranty Breakdown
  • Select Home Warranty Pricing and Plan Options
  • Select Home Warranty Details
  • Select Home Warranty Ratings and Accreditation
  • Select Home Warranty Customer Reviews
  • Select Home Warranty Alternatives/Competitors
    • Select Home Warranty vs. Total Protect Home Warranty
    • Select Home Warranty vs. American Home Shield
  • The Wrap Up
  • FAQs

So, let’s dive into the details of what makes this service stand out from the rest.

Select Home Warranty Bio

Founded in New Jersey in 2012, the company prides itself on its 24/7 customer service, experienced servicemen, and excellent prices and deals. Even though it’s not a particularly big company, it still is comparable to the largest home warranty companies on the market.

Who is it best for?

As for who this service is most suitable for, we would agree with the rest of the Select Home Warranty Reviews out there – this is perfect for customers with a smaller budget who still want to get a good bang for their buck.

Pros and Cons

Before we go any further, let’s check out their strengths and weaknesses.

Pros:

  • 24/7 all year long customer service
  • Affordable prices
  • 30-day trial period with free cancelation
  • Free roof leak coverage

Cons:

  • Limited availability
  • $75 cancellation fee

Stand out features

So, what makes Select Home Warranty special, you ask? Well:

  • It has non-stop customer service – you can call them any time of the day, any day of the week of the year. This means they will tend to any urgent home repairs you might need.
  • It has a 30-day trial period. Meaning, after starting the service, you have 30 days to change your mind, and a full refund will be issued to you.
  • The company offers a 90-day repair guarantee. If any item breaks again before those 90 days are up, Select Home Warranty (SHW) will repair it again free of charge.
  • SHW is known for its affordable prices – the plans’ prices range from $52-$55 per month.
  • This Old House’s review called it “the home warranty company with the lowest deductible of 2021.” Hence, SHW’s the deductible/service fee ranges from $60-$75.

Select Home Warranty Breakdown

Feature/Benefit Details
States Served 46
Annual Cost $580-$600
Service Fees $60-$75 (varies by state)
Wait period to start coverage 30 days
Deductible $45-$60 (varies by plan)
Repair Facilities NA
Turnaround Claim process time 2-4 days
Repair guarantee Yes (90-day repair guarantee)
Customer Service availability 24/7
BBB accreditation No
Renewal policy Auto-renewal for those with monthly memberships (can be canceled)
Cancellation Policy Yes (you may cancel a contract within 30 days)
Cancellation Fee $75
A home inspection or Maintenance records required No

Select Home Warranty Pricing and Plan Options

Select Home Warranty offers three plans:

  • Bronze Care Plan ($52 per month/$580 per year)
  • Gold Care Plan ($52 per month/$580 per year)
  • Platinum Care Plan ($55 per month/$600 per year)

Keep in mind that the Select Home Warranty cost may vary depending on the state you live in as well as the size of your home.

In addition to this, if you opt for the yearly plan, Select Home Warranty will give you two free additional months. This offer stands every time you renew your yearly contract. They also offer $100 off when you sign up for a yearly plan.

It’s important to note that the prices above don’t include service fees, ranging from $60-$75.
Also, keep in mind that you are expected to pay a service fee every time a Select Home Warranty employee comes to fix something at your home. Make sure to be at home when that happens, because you will be charged even if the serviceman doesn’t have the chance to repair anything.

The home warranty coverage differs for each plan. Therefore, Bronze Care covers appliance breakdowns, Gold Care covers home systems breakdowns, and Platinum Care is a combo plan covering both appliance and home systems components.

A list of all items covered by the plans will be provided in the ‘Select Home Warranty plans’ section below, so keep on reading.

You also have the option to add a maximum of 8 additional items to your existing plan, such as:

  • Lawn sprinkler system
  • Septic system
  • Pool and spa
  • Central vacuum
  • Well pump
  • Sump pump

Here are the limits or payment caps SHW has for some items:

  • Up to $2000 for HVAC systems
  • Up to $500 for appliances, plumbing, and electrical repair/replacement
  • Up to $400 for additional coverage repair/replacement
  • Up to $250 for freon coverage

However, these limits only apply if you provide your systems/appliances with good yearly maintenance and cleaning. Don’t be surprised if you get asked for proof of that maintenance for the last three years. If you don’t have it, the payment cap may drop to only $150. So, make sure to stay on top of your maintenance schedule.

As far as cancellation goes, if you decide to cancel your SHW plan during the first 30 days, you can do it free of charge and will get a full refund. However, if the cancellation is after those 30 days, it will result in a $75 fee.

Select Home Warranty Details

  • Coverage

Unfortunately, Select Home Warranty’s coverage is not nationwide. It isn’t available in the following countries:

    • Nevada
    • New York
    • Washington
    • Wisconsin

As we already mentioned, once you purchase your plan, its coverage starts 30 days later.

So, what does each plan cover? Have a look at the following table and find out.

Bronze Care Gold Care Platinum Care
Systems/Appliance covered
  • Clothes Washer
  • Garbage Disposal
  • Refrigerator
  • Stove/Oven
  • Microwave Oven (Built-In)
  • Cooktop
  • Dishwasher
  • Clothes Dryer
  • AC, Cooling
  • Heating System
  • Plumbing System
  • Electrical System
  • Water Heater
  • Ductwork
  • AC, Cooling
  • Heating System
  • Plumbing System
  • Electrical System
  • Water Heater
  • Ductwork
  • Plumbing Stoppage
  • Clothes Washer
  • Garbage Disposal
  • Refrigerator
  • Stove/Oven
  • Microwave Oven (Built-In)
  • Cooktop
  • Dishwasher
  • Clothes Dryer
  • Garage Door Opener
  • Ceiling Fan
Exclusions/Limitations
Add-ons/Additional coverage
Maintenance Requirements Yearly Yearly Yearly
Pricing $52 per month/$580 per year $52 per month/$580 per year $55 per month/$600 per year)
  • Claims – Submitting a service request.

After your appliance or system fails, you have no more than three days to submit a claim to the company.

Doing this is pretty simple; go to www.selecthomewarranty.com, fill in your info in the form, or call them at 855-267-3532.

After your claim has been submitted, according to their home warranty policy, someone will come to inspect and fix the matter in two working days (or four days) if you submitted your claim during the weekend or on holiday.

The company has a 90-day guarantee after every repair made at your home. This means that if there is an issue again with the same item, it will be fixed again free of charge.

  • Limitations

Now that you know what Select Home Warranty covers, let’s take a look at what it doesn’t cover.

Select Home Warranty doesn’t cover mold, water damage, pest damage, theft, or tree damage. It also doesn’t cover pre-existing conditions that contributed to the damage of items.

If their manufacturer’s warranty still covers any appliances/systems at your home, they will not be covered by SHW until it expires.

Lastly, even though you get free roof coverage by purchasing a yearly subscription, this only applies to leaks and doesn’t extend further to:

    • Patios
    • Gutters
    • Chimneys
    • Downspouts
    • Full or partial roof replacement
    • Metal roofs
    • Replacement of shingles
  • Customer service

Select Home Warranty has 24/7 throughout the year customer service. This means that they are available anytime you need them – any time of the day, any day of the week, month and year, (weekends and holidays too).

Feel free to reach out to them either at 855-267-3532 or email them at [email protected]

Select Home Warranty Rating and Accreditation

Let’s have a quick look at some Select Home Warranty ratings and reviews.

But, first, let’s find out whether SHW has a BBB (Better Business Bureau) accreditation.

No, SHW doesn’t have a BBB accreditation. However, over 900 Select Home Warranty BBB reviews come up to an average rating of only 1.1 (out of 5) stars.

The most common issue among unsatisfied customers is primarily SHW’s slow service.

Even besides the rating, it has with them, the BBB gave Select Home Warranty a B grade rating. Job well done Select Home Warranty!

Moving further on, let’s see how good does SHW varies among other reputable review sites.

  • Trustpilot: The average rating of 1,373 Select Home Warranty customer reviews on Trustpilot results in a rating of 3.5, which is a pretty good score.

More than 50% of the customers rated it as excellent and are very pleased with it. However, an alarming 30% of people rated Select Home Warranty as ‘bad.’

Most recent complaints have to do with the inability of the company to find contractors to repair the clients’ appliance/system, so they end up having to wait much longer after submitting a home warranty service request.

  • U.S. News 360 reviews gave SHW a great score of 3.8 stars out of 5.
  • ConsumerAffairs gave HW a top-notch rating of 4.4 stars, all based on 2.239 customer reviews.
  • And here comes another off-the-hook amazing 4.4 stars rating by ReviewHomeWarranties.

This is just a portion of the numerous ratings SHW gets from different review websites to cut it short. If we sum up all this, the average rating SHW gets from its customers it’s simply excellent.

Select Home Warranty Customer Reviews

With the BBB grade, the other valuable review ratings, too, let’s make this a whole package and get some verified customer reviews. With no further ado, let start with how satisfied SHW’s customers are and further move on to the less satisfied among them.

Positive Customer Reviews

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(Verified review websites take the screenshots of the reviews.)

Negative Customer Reviews

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(The screenshots of the reviews are taken by verified review websites.)

There you have it, dear readers. Some are extremely satisfied with SHW, others less so. Looking at this from different angles, I’d go ahead and say these are all individual and personal experiences. This is why it is critical for you, as first-timers, to go through as many Select Home Warranty reviews as possible before making a decision.

Select Home Warranty Alternatives/Competitors

What’s an alternative for you is a competitor to them (SHW). However, you are absolutely right! Having a contingency plan is always a good idea.

For that purpose, we took the freedom to compare two of SHW’s competitors. Here are some of their significant similarities and differences.

  • Select Home Warranty vs. TotalProtect Home Warranty
    • Plans
      Both services have three plans – one for appliances, one for systems, and one which combines the previous two.
    • Price
      Both companies have similar price points for their plans. TotalProtect’s prices vary from $32.99 to $54.99 per month, while SHW’s prices range from $52-$55. TotalProtect doesn’t offer yearly subscriptions, while SHW does.
    • Service and Guarantee
      Both companies offer 24/7/365 customer service. Select Home Warranty has lower service fees, but TotalProtect wins in the guarantee category, beating SHW’s 90-day guarantee with its 180-day guarantee.
  • Select Home Warranty vs. American Home Shield
    • Plans
      Both Select Home Warranty and American Home Shield offer three plans to choose from.
    • Price
      Both companies have narrow price ranges for their plans. SHW’s plan prices range from $52-$55, and AHS’s prices range from $40-$60.
    • Service and Guarantee
      They both offer 24/7/365 customer service and a similar service fee range. However, SHW has a slightly more extended guarantee period of 90 days than AHS’s 60-day guarantee.

The Wrap Up

And there you have it. If you are interested in purchasing a home warranty service that will be available to you 24/7, have a decent price point, and a 90-day guarantee to their repairs, look no further than Select Home Warranty.

Even though Select Home Warranty is a somewhat ‘youngish’ service, it can still go head to head with some established industry names. Hopefully, after reading our Select Home Warranty review, you would consider giving them a chance and see whether you will be one of the many satisfied customers they have.

FAQ

1. Does Select Home Warranty require a home inspection?

No, they don’t. A home inspection isn’t required to purchase a Select Home Warranty coverage policy.

2. Is there a repair guarantee with Select Home Warranty?

Yes, there is one. They offer a 90-day guarantee.

3. Why are some Select Home Warranty Reviews negative?

The main issue that customers seem to be bothered by is waiting too long for the company to send a contractor to their house.

Compact Review


  • Pricing

    $580 – $600 annually

  • Waiting period to start the coverage

    30 days

  • Cancellation fee

    $75

  • Service fee

    $60-$75 (varies by state)

  • Deductible

    $45-$60 (varies by plan)

  • Turnaround Claim process time

    2-4 days

  • Renewal policy

    Auto-renewal for those with monthly memberships (can be canceled)