Is your phone not allowing you to make calls?
This can be a frustrating experience. But don’t worry, there are several things you can do to try and fix this problem.
And in this very guide, we’ll provide a few tips that might help get your phone up and ringing again. Let’s find out which are those!
How To Fix My Android Phone Not Receiving Calls
1. Check your Phone’s Signal Strength
- Are you having trouble receiving calls? The first thing you should do is check your phone’s signal strength.
- If your phone has poor or no signal, it won’t receive any calls.
- And to check your phone’s signal strength, open ‘Settings’ and go to the “About phone” or “Status” menu.
- Here, you should see an indication of your signal strength. If the signal is weak, move to a different location and give it another try.
2. Restart Your Phone
If you’re still experiencing trouble receiving calls after checking your signal strength, the next thing you should do is
- Restart your phone.
- Sometimes, a simple restart can fix minor software glitches that may be causing problems with your phone’s ability to receive calls.
- Press and hold the power button until the power menu appears to restart your phone.
- Next, tap “Restart” or “Reboot.”
3. Check for Software Updates
And, if even restarting your phone isn’t a success, you should
- Check for software updates. Outdated software can often provoke problems and provoke the phone not to receive calls.
- Open the ‘Settings’ app and go to the “About phone” or “System Updates” menu to check for software updates.
- If a new update is accessible, follow the instructions to apply it.
4. Clear Your Phone’s Cache
No luck with the software update check? That’s ok. We still have more options to explore. And of them is
- Clearing your phone’s cache. The cache is a temporary storage area where files and data are stored for quick access. Over time, this ‘storage area’ can become full and cause-specific problems like your phone’s ability to receive calls.
- Open the ‘Settings’ app and go to the “Storage” or “Memory” menu to clear your phone’s cache.
- Here, you should see an option to clear the cache.
5. Reset Your Phone
If clearing your phone’s cache didn’t work, let’s move to the next thing
- Reset your phone. A reset will restore your phone to its factory default settings and may fix the problem.
Note: Before resetting your phone, back up any important files and data.
- Open the ‘Settings’ app and go to the “Backup & reset” menu to reset your phone. From here, tap “Factory reset.”
- If you’re still facing the same trouble after trying all of these troubleshooting steps, the problem may be with your carrier or service. Therefore, we suggest you contact your mobile phone provider or service provider for any further questions.
6. Contact your carrier or service provider:
There are a few ways you can contact your carrier or service provider:
- Call them: The best way to reach customer service is usually by calling them. To find your carrier or service provider’s customer service number, visit their website or look up their number in the phone book.
- Email them: You can reach the customer service via email.
- Chat with them: Some companies offer customer service chatbots that you can reach through their website or app.
- Social media: One of the quickest ways to reach anyone today is via social media. Go to their website and see which social media platforms you can find them on (Facebook, Twitter, Instagram, etc.).
7. Using Safe Mode
Who knows, the problem might be caused because of some of your phone’s apps.
- To narrow down the apps of interest that might be ‘’guilty’’ for your phone’s problem, try booting into ‘Safe Mode.’
Tip: When in ‘Safe Mode,’ only the essential apps and services are being loaded — this can help you identify if an app is causing the problem.
- To boot into ‘Safe Mode,’ press and hold the power button until the menu appears.
- From here, hold “Power off” until the ‘Safe Mode’ prompt appears.
- Now, tap “OK” to enter ‘Safe Mode.’ Once in Safe Mode, try making/ receiving calls. If the problem goes away, one of your apps was likely the cause of the problem.
- To exit Safe Mode, press and hold the power button > tap “Power off” and then tap “OK.”
8. Factory reset
If you’re still having trouble receiving calls after trying all of the troubleshooting steps above, the problem may be with your phone’s software.
- In this case, the best thing you can do is perform a factory reset. A factory reset will restore your phone to its original state and may fix the problem.
Tip: Before resetting your phone, back up any important files/ data.
- To reset your phone, open the ‘Settings’ app and go to the “Backup & reset” menu > tap “Factory reset.”
Why Can’t I Make Calls On My iPhone?
A few reasons might be causing problems that prevent your iPhone of making calls:
- An area with poor cell reception is a definite clue that you probably won’t be able to receive or make any calls.
- ‘Do Not Disturb’ option is enabled.
- If you’re trying to call a phone number that’s been disconnected, you won’t be able to connect, of course.
- If you have an outstanding balance with your carrier.
- If your iPhone is locked, you will not be able to make calls.
- If you’re trying to call a phone number that’s been blocked, you won’t be able to connect.
- If you have ‘Airplane Mode’ ON.
- If you’re trying to call a phone number out of your service area, you may not be able to connect.
- ‘Call Forwarding’ is enabled.
- If you have an unpaid bill with your carrier.
- ‘Call Barring’ is enabled.
- If ‘Voice over LTE’ (VoLTE) is disabled on your iPhone, you won’t be able to make/ receive calls.
How to fix not making calls on my iPhone?
If you’re not able to make calls on your iPhone, there are several things you can try and fix the problem:
- Check your cell reception.
- Turn off the ‘Do Not Disturb’ option.
- Call a different phone number – just to test it.
- Check your outstanding balance with your carrier.
- Unlock your iPhone.
- Check for a carrier settings update.
- Reset your network settings.
- Restore your iPhone from a backup.
- Make sure your iPhone is running the most up-to-date version of iOS; if not, update it.
- Contact your carrier or Apple Support for further assistance.
So, what’s the deal?! Why can’t I make calls on my iPhone? And more importantly, how do I fix it?
Not being able to make or receive a phone call it’s a huge deal for many of us, and we understand you completely. Fear not- we’re here to help. In fact, we made sure to test various methods and try to find all the possible causes that could lead to this frustrating situation.
We hope that in case you find yourself in a situation like not being able to make/ receive calls, you’ll find the solution right here in our guide.