Home → Reviews →

IDtrue Reviews


  • Unlimited searches
  • Privacy guarantee
  • Access to criminal records


  • Monthly membership only
  • No mobile app

Average Rating: 4

Visit site

Let me start with this obvious line – IDTrue is a popular search engine that provides online background checks on people.

Before going into the details of the review, here are some basic facts about the company:

  • It is California-based and established in 2013.
  • Symantec currently verifies IDTrue,
  • Protected by Trustwave’s Trusted Commerce Program and
  • Possesses an SSL certification.

Now let’s get to the review:

Despite its short presence on the market, reviews of IDTrue say that this background investigation company managed to get its foot in the door by offering a different approach to background check services.

While other people’s search engines boast of providing background reports on other people, IDTrue highlights the control you can have over your personal information on public records by using their site. It also allows you to opt-out from their data inventory, a feature that is not common in the people search engine industry.

We collected and analyzed the information from IDTrue reviews to write our IDTrue review comprising all types of background check services provided by the site.

What is covered in this review:

  • Types of background checks available
  • Plans and pricing
  • Pros and cons
  • Ease of use
  • FAQs


  • Option to opt-out
  • Unlimited background reports
  • Criminal records

Types of Background Checks Offered by ID true

Type of information you can provide Type of information obtained by IDTrue Your benefits
  • Name
  • Phone number
Personal information: email, current, and former address, social media profiles, phone owner history, location, and carrier 
  • Control your personal information
  • Locate family members
  • Check out the person you are dating
  • Investigate a person you are meeting alone
  • Identify unknown callers
Public records: arrests, criminal records, sex offender reports, landlord evictions
Family records: marriage and divorce records, relatives and associates 

Plans and Pricing

Plan/ Membership Background Reports Background Check Process  Pricing Model What is included?
1 Month Unlimited A few minutes $19,95/month Personal and family information, criminal records

*According to IDTrue Terms and Conditions, the subscription price can change without prior notice to their users.

Ease of Use

How to perform a background check with IDTrue

The sign-up process is very simple and straightforward since it allows you to get a peek into the information before you pay to see the whole report.

Step 1: Go to https://www.idtrue.com/ and choose either to search by name or phone, then type in the information you have.
Step 2: You will get a list of people with the name you provided along with location and age (if applicable). Choose one person from the list.
Step 3: Enter your personal and cardholder information, accept the Terms and Conditions and click on the View Report Now button.

If there is no data on public records connected to your search query, IDTrue will tell you before you sign-up and pay. This, in my view, is the biggest advantage it has compared to other background screening sites.

IDTrue Online Reputation Reviews

What do people say about IDTrue?

A common concern of all people using background check services is whether they are legitimate. So, is IDTrue legit?
Yes, IDTrue is a legitimate search engine that collects online data on public records and sorts it to provide requested individual background reports to their members.

In general, IDTrue reviews 2020 and older IDTrue reviews mention the same advantages and issues.
IDTrue website reviews say that the site has a great design and is easy to navigate through, but it is frustrating that there is no section dedicated to the membership or pay-per-report fee. You can only find out the cost after you have gone through half of the sign-up process.

A special feature on its website is the option for employee screening, placed right under the search query. If you click on it, it will transfer you to an FCRA accredited site where you can conduct an employee screening.

IDTrue is A-BBB accredited site with a 1.2-star rating from IDTrue reviews on BBB. The majority of IDTrue reviews on BBB consist of IDTrue search reviews, which mention that the site does provide useful and accurate information on people but it keeps asking you additional questions while searching through its database, which takes too long.

IDTrue reverse phone lookup reviews say that this background search has dug out the current owner of the phone number and previous owners, phone history, and carrier information available on public records.

IDTrue background check reviews declare that the best thing about IDTrue is that it can supply criminal records, court records, and financial records at no additional charge. This means that there are no hidden costs, and you get what you pay for.

Legal disclaimer: IDTrue is a people search tool that can provide you with a person’s data on public records. However, IDTrue is not responsible for the accuracy of the information; hence, its background reports are not approved by FCRA law and cannot screen tenants or determine a person’s employment eligibility.

IDTrue Alternatives

The best and the worst thing about online background checks is that there are so many websites that offer their background check services that it is difficult to decide which one to trust.

That is why we give you a list of IDTrue alternatives to aid your decision.

Spokeo is a very strong competitor to IDTrue. It wins with 5:2 over IDTrue regarding background search options because it offers name, username, phone, email, and address search options. In contrast, IDTrue offers background searches only by name and phone number. IDTrue’s advantage, on the other hand, is that it offers its users and non-users the option to opt out from their database. At the same time, Spokeo gets many complaints that they do not remove personal information even when requested.

BeenVerified and IDTrue share almost the same features. They both offer unlimited searches, and even though BeenVerified has more membership options, IDTrue offers a cheaper membership. Furthermore, BeenVerified has mobile apps while IDTrue does not. Lastly, they are both B- BBB ratings, but BeenVerified has a higher ranking than IDTrue.

Intelius has a better ranking on BBB than IDTrue but has the same star rating as IDTrue. Intelius offers three background search options and has both monthly and pay-per-report plans, but users often complain of being unfairly charged. In comparison, IDTrue offers only one membership option, and it stays true to the advertised membership fee. Reviews of IDTrue also state that IDTrue gives you a little peek into the background report so that you do not pay if there are no records found.

Wrap Up

Although it is relatively new on the market, IDTrue is best for keeping track of what kind of information about yourself is accessible to other people and finding criminal records. IDTrue reviews praise the site for its accurate and quick background check reports and also for the option to remove your or your family’s personal information from their database. A feature that other background check sites do not seem to offer or stay true to.


  1. Are IDTrue background checks legal?

IDTrue is a legitimate public records search engine that aggregates all accessible financial records, commercial records, criminal records, court and sex offenders information, social media information, etc., from federal, state, county, city, and local databases.

2. Is IDTrue free?

No. There is a monthly membership fee of $19,95, but the price can change without prior notification.

3. Is IDTrue anonymous?

Yes. IDTrue guarantees that the searches that you conduct through their people search tool are 100% confidential.

4. Is IDTrue accurate? How often is it updated?

As stated by IDTrue, they pride themselves on always delivering accurate and up-to-date information.

5. How can I reach customer service?

You can reach IDTrue customer service Mon through Friday from 6 a.m. to 6 p.m. on the toll-free phone number 1 (800) 443-2205.

6. Can I use the background check for hiring employees or screening tenants?

No. IDTrue is not a credit reporting agency; therefore is not FCRA approved. The information obtained by IDTrue cannot be used for hiring employees or screening tenants.