Casper Wave Mattress Review 2023 - Is This The Bed of Your Dreams?

Are you searching for the best bed your money can buy—a bed that fits your body and your sleeping style?

You’ve found us just at the right time. Let us present to you your next great choice – the Casper Wave mattress.

Many people think that the firmer the bed is, the better the support, but that is not entirely true. The Casper Wave mattress provides ultimate support that ultimately leads to less ache and more sleep.

Who is it ideal for?

The Casper Wave mattress has become highly recommended amongst people with body aches and pains, also those who need maximum support with cooling features.

In this Casper Wave mattress review, we will cover all the aspects connected with this bed: its construction, comfort, durability, and the most appreciated 100-night sleep trial, among the other valuable information.

Contents:

• Casper Company Background
• Product Features
• Construction
  • Comfort
  • Firmness
  • Sinkage
  • Temperature Neutrality
  • Edge Support
  • Motion Transfer
• Durability and Maintenance
• Customer Support Service
• Casper Ratings and Accreditation
• Terms of Sale
  • Trial Period and Return Policy
  • Shipping Options
  • Warranty
• Prices
• Pros and Cons
• Casper Wave Mattress Alternatives
  • Casper Wave Mattress vs. Leesa Hybrid Mattress
  • Casper Wave Mattress vs. Tempur-Pedic Tempur-Adapt Mattress
• Who Should Buy the Casper Wave Mattress?
• Who Should Look Elsewhere and Why?
• Summary
• FAQs

Casper

Casper is a New York-based e-commerce company that sells sleeping products: mattresses, pillows, bedding, glow light products, and bed frames.

The reason why we can review their mattresses today is thanks to a group of people who had a vision back in 2014 to provide the best there is – a good night’s sleep. The people responsible for most of the good sleep across America are Philip Krim, Neil Parikh, T. Luke Sherwin, Jeff Chapin, and Gabe Flateman.

But, let us not keep you waiting anymore and start this article by presenting to you the Casper Wave’s mattress features.

Product Features

Construction

All of the foams from the brand Casper are certified by the CertiPUR-US program and OEKO-TEX standard. So if you are interested in hybrid mattresses, then you should also know that the Casper Wave contains only environment-friendly materials proving that they have no harmful, ozone-depleting chemicals in them.

As far as the construction goes, it is a thirteen-inch mattress made up of five different layers. The layers start with – polyurethane foam, natural latex, zoned memory foam, polyurethane foam with gel pods, and polyurethane foam with enhanced springs.

Let’s go into more in-depth construction analysis, i.e., layer by layer:

• Cover: This mattress’s cover is made of high-quality materials (recycled polyester, upcycled cotton, rayon, and lycra) that give it an incredibly soft feel while at the same time absorb moisture and keep you cool. Due to the breathability of the cover, the person sleeping can feel cozy throughout the night.
• Comfort Layer: Under the cover comes a thin layer (of only one inch) with a cooling gel, which adds a refreshing feel to whoever is lying. The breathable polyurethane foam, which stands as a top layer, adds a pleasurable feeling of coziness since it is powerful enough to conform to anybody’s body lines to aid with pressure point relief.
• Bounce Layer: The second is a layer of AirScape—made up of many tiny holes directing the hot air to pass out and through them. For this reason, the one sleeping on it won’t feel overheated during the night, as long as the natural latex enables a perfect temperature regulation.
• Contour Layer: This is another AirScape layer like the one we just mentioned, but this includes three ergonomic zones that provide proper alignment of the spine and additional relief. In addition to what has been stated, these three ergonomic zones support your whole body, making the mattress softer under the shoulders and firmer around the hips, waist, and lower back.
  Compared to the previous layer, this one has a zoned memory foam, which also behaves as a cooling function.
• Transition Layer: Need support? This layer provides more support where needed, comes fourth in a row (for those counting). The supportive gel pods are placed right under your waist and lower back to prevent the body from sinking too deep into the mattress.
  In addition to this, your spine will be perfectly aligned. Nevertheless, it would be fair to mention that this polyurethane foam with gel pods alleviates aches and pains.
• Base Layer: The last of all five layers with the thickest polyurethane foam with enhanced springs of even 7.5 inches. It is this much thick because of the foundation, which must provide great support to the entire structure. This base layer has a firmer border that eases the movement when someone wants to get in or out of bed.
  Hence, we can wrap up our discussion related to the construction of the Casper Wave mattress. But before we move on, we should also bring forward the resilient springs, which increase the lift, support, and airflow of the mattress.

Comfort

Based on the comments of their most reliable customers, the Casper Wave mattress is seen as the perfect fit for all types of sleepers, although it has only one level of firmness. Though the mattress is designed to provide extra comfort where you need it, you should bear in mind that people with a bit more weight may find the mattress softer, while someone lighter may find it a little more firm.

However, the analysis of this part won’t be complete unless we compare any two of their (Casper) beds. For instance, why not take the Casper Wave mattress vs. the Casper Original mattress. The Casper Original enables a slightly firmer feel rather than the Casper Wave. Yet, both beds have responsive surfaces that let the sleepers sink into the mattress; however, not more than what is considered enough.

Firmness

The brand’s most popular model with the highest number of layers is a tad softer than a medium-firm mattress. The Casper Wave is rated a 5.7 on the firmness scale, where ten being the firmest. This level of firmness confirms this mattress is the perfect match for combo sleepers since they want to move around constantly throughout the night. But if you are used to laying on your back, the comfort foam will compress right away to give a contouring feel.

Nevertheless, what makes this bed be a great choice also for side sleepers is the contoured base and zoned support, which provides the shoulders to sink in a bit while the gel pods lift the hips and, as a result, help to keep the spine aligned. On the opposite side, stomach sleepers may find the bed too soft. Thus, heavier stomach sleepers better look for a bed with a bit firmer support than the Casper Wave.

Sinkage

To follow up on what has been said, the Casper Wave does sink a little, but not too much, so you won’t feel trapped while laying.

Nonetheless, the level of sinkage depends on different body sizes and weights—suggesting that some people may sink a bit more, some less. However, the Casper Wave beds have been tested many times to confirm that when an average-sized person lies down, the level of sinkage goes to 2 inches, or 2.5 inches when in a sitting position. This is excellent news for side sleepers because their shoulders won’t sink too deep into the mattress. That way, they will avoid pressure forming.

Temperature Neutrality

Hot sleepers won’t be able to find a cooler mattress than the Casper Wave. The Wave introduces the most advanced cooling system that can help you avoid spikes in temperature throughout the night. The added perforation in the top three foam layers helps channel the air through the air channels in the AirScape, thus, allowing better airflow and cooling of the mattress.

Edge Support

Who hasn’t experienced pains in the neck or back after long hours of sleep? Many! That’s usually the result of a certain body part being in the wrong position for a more extended period.

Various mattress reviews claim the Casper Wave has pretty good edge support. So, let’s see what stands behind the edge support of the Casper Wave mattress: The foam folding around the coils strengthens the support, while the thicker layers allow sinkage before the sleeper reaches the edge. This infers that the Casper Wave mattress succeeds in bringing the feel of softness and support simultaneously by allowing you to feel safe and comfortable whether sitting or lying on the edges of this bed.

Motion Transfer

Here’s another proof that the Casper Wave is the best fit for couples. Let’s check its motion transfer.

Even though the Casper Wave is known for its bounciness (just a bit) due to the latex layer, it is crucial to mention that it has the most sophisticated way of creating a better-undisturbed sleep.

How is that possible?

Thanks to the zoned memory foam and polyfoam layers, isolation of movement is created to the whole construction of this bed, which results in absorbing most of the motion. Meaning, you won’t be disturbed by your partner who is constantly rolling around in the middle of the night or gets in or out of bed frequently.

Durability and Maintenance

Casper beds are made to last for at least 10 years due to their high-quality materials. To maintain the lifespan of your bed, you should respect the terms of use that apply to every product.

First of all, you should never flip the Casper mattress since strategically layered materials have to be upfront.
Secondly, if you sleep alone or there’s a notable difference in weight between your partner and you, then consider rotating the bed every three to six months up to 180 degrees.

And lastly, instead of washing the bed’s cover in a washing machine, you can add a lighter pressure on the spot and clean with a mild detergent because the cover isn’t recommended for machine-washing since it shrinks too much.

These are pretty straightforward and detailed directions on how to go about and keep your mattress as new as it can be even after years of usage. In other words, if you follow their instructions, you won’t have to be worried about it too much as the years of the warranty will be passing by.

Customer Support Service

After having reviewed truly numerous Casper reviews, it wasn’t difficult to get the idea they have a friendly and communicative customer support team.

Moreover, the primary way of reaching out to them is via phone. Once you visit their website, you will find a phone number contact—if you are interested in purchasing a larger item like a mattress or furniture. Whereas, for those who are only interested in buying something smaller, like bedding, or a pillow, we will recommend turning to their return center.

Other available options provided for any types of questions are the following

• Online chat – that pops up when you go to their site. It isn’t hard to spot it. It’s in the right downer corner of your screen (if using a desktop device).
• You can also send an online inquiry
• or book a virtual appointment.

And while you are thinking of which is the best way to reach out to them, keep in mind that they are at your disposal seven days a week from Monday to Friday (9 AM to 9 PM, ET) and Saturday to Sunday (9 AM to 6 PM, ET).

Casper Ratings and Accreditation

What kind of reviews are there about the Casper brand on platforms like BBB (Better Business Bureau) and Trustpilot? Is the Casper brand BBB accredited?

Let’s find out.

• BBB: We are happy to let you know that Casper is a holder of BBB accreditation ever since 2015. The BBB gave it an A+ grade rating and a 2.5-star rating out of 5, based on 30+ customer reviews. That’s impressive and not to mention how much it says for them as a company ready to deliver quality and stand up to what they promote.

The BBB has witnessed positive and not that positive reviews; complaints also directed towards the Casper brand. But on the bright side, the BBB also disclosed that more than 150 complaints were closed and resolved just in the last three years.

Our research pointed out that most of the complaints were about the shipping and the incorrect number of ordered products, usually less than the one ordered.

• Trustpilot: We have encountered somewhat more positive reviews regarding the Casper beds on Trustpilot. Trustpilot gave them a 4.3-star rating based on nearly 6.000 reviews. Wow!

Or, to be more precise, about seventy percent of satisfied customers, giving them a 5-star review. Way to go, Casper!

Terms of Sale

Trial Period and Return Policy

This brands’ aim is focused on customers’ satisfaction and producing the best quality sleep there is. One way of achieving high customer satisfaction is by providing your customers with a 100-night trial sleep period on one of their amazingly comfortable mattresses. We guess the company considers this to be a fair amount of nights to fall in love with their product.

The trial begins immediately after your purchase. So, you will have up to a hundred nights to decide whether you like it or not. If you don’t like the mattress for any reason, you don’t have to worry because Casper provides free and easy returns. However, on products such as a pillow, bedding, furniture, or a dog’s bed, you get a 30-night trial only.

The process of returning is straightforward since you don’t have to squeeze the product back into its original box, especially not a mattress because that would be a truly exhausting task. That’s why Casper will send out a courier who is obliged to pack up and remove the product from your doorstep.

Shipping Options

Casper includes free shipping options to 48 contiguous US states and most of Canada. The company also offers in-home delivery and a setup for the US and some regions of Canada: Ottawa, Montreal, Toronto, Winnipeg, Vancouver, Calgary, and Edmonton. The shipping usually takes within 1-2 business days after placing an order.

Customers living in Alaska, Hawaii, and Northern Canada are not eligible for the free shipping option. However, return shipping is free for all.

Warranty

A 10-year limited warranty covers the Casper Wave mattress (as already mentioned in one of the previous sections). The warranty is only valid for original purchases from Casper or one of its approved retailers located in the U.S. or Canada.

What does the warranty cover?

Any visible flaws that cause the foam material to crack; possible defects with zippers as a cause of the improper manufacture (that can happen); and an indentation greater than one inch.

Prices

We’ve come up to the most significant section of this review, and that is the cost of this outstanding mattress.

Before we move on, you should know the bed prices differ according to the mattress sizes.

Here are the (full) prices as follows:

• Casper Wave California King mattress – $3.095
• Casper Wave King mattress – $3.095
• Casper Wave Queen mattress – $2.695
• Casper Wave Full mattress – $2.495
• Casper Wave Twin XL mattress – $1.795
• Casper Wave Twin mattress – $1.595

The company also offers interest-free financing to all Canadian customers with a 0% APR via PayBright. This option is available only to those customers who will purchase a mattress or furniture product. The application request is made at the check-out, and the first payment is at the time of purchase. For more information on this useful offer, check out their website.

If you are still interested in the Casper Wave mattress after reading all its features, then you should visit casper.com to stay up to date with the latest promotions.

For instance, the current sale lets you save fifteen percent off the product we are reviewing. Don’t miss out on this grab-it chance to sleep on a cloud-like mattress.

Pros and Cons

Who Should Buy the Casper Wave Mattress?

• People who want proper spine alignment: Thanks to the polyurethane foam with gel pods placed not far from your waist and lower back. This gives it extra support where your body needs it by maintaining your spine aligned.
• Back and side sleepers: When you lie on your back, the foam follows your body mass and starts to distribute evenly by giving you a feel of comfort. While when you lie sideways, your hips and shoulders sink to a perfect position by providing pressure relief and spine alignment.
• Couples: As we’ve already mentioned, this mattress is an excellent choice for combo sleepers because neither of the two partners will wake up as a cause of mobility.
• Hot sleepers: Thanks to the advanced cooling system, which allows the warm air to go through the AirScape channels and be distributed as cool air and provide the sleepers with a refreshing feel throughout the night.
• People with allergies: Many reviews agreed the Casper Wave is the best fit for people who suffer from allergies. The natural materials help with the reduction of allergic reactions and off-gassing.

Who Should Look Elsewhere and Why?

• People who prefer firmer mattresses: As already said, the Casper Wave may not be very comfortable for strict stomach sleepers. By lying on the stomach, your hips start to plunge a little bit which is something that a lot of stomach sleepers want to be careful of.
• People who prefer less expensive mattresses: Since we’ve learned the benefits of the Casper Wave, we can just imagine that it is worth purchasing. Despite this, many people find the mattress a bit high-priced, besides being aware of its qualities.

Casper Wave Mattress Alternatives

Wondering whether this incredible best mattress has an alternative, something to compare it against? Yes, there are alternatives, and this is why we decided to give you an in-brief comparison against two of its alternatives.

Casper Wave Mattress vs. Leesa Hybrid Mattress

Both mattresses offer a great cooling system. Therefore, they are the best choice for hot sleepers or people that sweat extensively.

One of the main differences is the extra zoned support. The Leesa Hybrid can’t offer this, while the Casper Wave has a gel pod layer added, so it does provide that extra support and smoothness needed.

The Casper Wave and the Leesa Hybrid both have a spring base. However, they come with different prices—the Casper Wave comes with a higher price. For instance, the Casper Wave Twin mattress goes for $1.595, while the Leesa Hybrid Twin costs $1.099.

Casper Wave Mattress vs.Tempur-Pedic Tempur-Adapt Mattress

To begin with, both of these mattresses aren’t the most suitable pick for those looking to buy on a budget. As already mentioned, the Casper Wave costs no less than $1.595, while the Tempur-Adapt Twin has a slightly higher price of $1.699.

There’s not much difference in the characteristics they offer, though. However, one notable difference is that the Tempur-Adapt mattress comes in two medium and medium hybrid versions.

These two mentioned mattresses are great for people suffering from allergies or in need of much-needed support.

Summary

The Casper Wave mattress seems like an extraordinary innovation offering excellent value for money. The brand produces multiple models to satisfy everyone’s preferences and provide them with countless restful nights – which is pretty amazing. It sounds like a better night’s sleep is closer than you can imagine.

So, whether you prefer to sleep on your back, side, or stomach, or you have issues regarding the temperature of your bed, or you are a long-term sufferer of back pain, this brand has something you always wanted to have.

Do you still feel insecure about whether this brand is the perfect fit for you?

No worries, alongside this Casper Wave mattress review, go ahead and check their website to see what type of mattress matches your needs. And don’t stress yourself if you can’t notice any changes from the first night because this brand gives you a hundred night trial with no risk.