Last updated on November 11th, 2019 at 02:46 pm
AliExpress has become one of the most prominent e-commerce websites in the world, right up with eBay and Amazon. Even though AliExpress is a relatively young company, it has managed to amass a huge customer base thanks to their fantastic deals, impressive discounts, and powerful AliExpress coupon offerings.
Of course, there is a lot more to this e-commerce giant than just coupons and discounts, but that is a topic for another occasion. Today’s topic, however, is AliExpress’ coupons and discounts. This required us shedding some light on because AliExpress’ FAQ page is not very helpful, to say the least.
Unfortunately, there are a lot of misconceptions and misinformation about this subject, especially about the ins and outs of the coupon deals at this online retailer. Therefore, it will be our pleasure to create the ultimate guide to saving when shopping at AliExpress, including coupons, promotions, and so on. So, let us begin.
The only place where you can find this type of coupon is the AliExpress website. You can use coupons on any product with a regular price. Furthermore, these coupons won’t affect the sellers because AliExpress handles the discount. An excellent example of a coupon you can redeem at this retailer is their New User promotion, which will get you an AliExpress coupon $4 off just for creating an account on their website.
This is another type of coupon that you will receive from AliExpress itself and you can get them in various ways. For example, you can exchange AliExpress coins for them, get them after you complete a purchase, play promotional games, get them from the flash deals section of the website, and so on. A Select AliExpress coupon usually has a requirement that you will need to fulfill before you are eligible for it. In addition, you can use them only at stores and on products that accept them. Finally, you can combine Select coupons with other discounts in order to reduce the price further.
Finally, we have Seller coupons. Unlike the previous two types, customers can get these coupons only from the stores and sellers. You can find them on specific store pages or in a product description. After you grab a Seller coupon from the store page, you can apply it to your next purchase at that store. Keep in mind that the Seller coupon is only usable at the store you got it from, and you will have to meet certain requirements like shop for $99 or more before you can apply it.
Additional AliExpress Discounts
Besides the above three coupon alternatives, there are additional ways to save when shopping at AliExpress, and we will reveal them all below.
When it comes to AliExpress deals and promotions, flash deals are probably the most beneficial for the customers. The whole promotion lasts for six hours at a time and offers significant discounts on specific products, hence its name. We are not talking about AliExpress coupon 10% off type of deal, but rather somewhere in the 30%-70% ballpark. New products are put on sale every six hours, so you should act quickly if you want to grab a particular discount.
New User Promotions
Another fantastic promotion on the AliExpress website is the New User AliExpress $4 coupon, which is a sort of welcome bonus for their new customers. However, at the time of writing, this is the only coupon one available. That being said, there is no AliExpress invitation code, referral code, etc. Even though you won’t save a ton of money with this promotion, it’s still a nice gesture that you don’t come across very often.
Next, there are the mobile app promotions. As the name suggests, these discounts are exclusive to the mobile app users. You can find some impressive deals on their mobile app, which are not available on their website. For example, all new users of the app will get a $100 worth of AliExpress coupons. Also, they are running app-exclusive discount deals. The best part is that their mobile app is free, so there is no reason not to try it.
Finally, AliExpress has their own digital currency called AliExpress Coins. These digital coins are tied to their mobile app, and you can exchange them for coupons. You can earn AliExpress Coins by playing specific games on their mobile app and by collecting daily login bonuses. This is an excellent gamification element that helps AliExpress increase their mobile app users while rewarding them with actual coupons and prizes.
AliExpress Free Shipping & Returns
Now that you know everything there is to know about AliExpress USA coupons and discounts, let’s talk about their shipping and return policy. First, the company that is responsible for the transport of your goods determines the shipping costs. For example, shipments through China Post Air Mail are free but take a while. On the other hand, shipments through DHL will cost you a bit but will arrive sooner.
Second, only sellers and stores can offer free delivery services. So, sellers have the complete control over whether they are going to offer free shipping or bill you for it. Furthermore, we report this with great pain in our hearts, but there is no AliExpress free shipping code or anything like that. This question came up a lot during our research, so at least now you know that free shipping codes are a hoax.
As for the returns, you can return your order and get a full refund even if the item is in perfect condition. The sellers return policy will determine which party is paying for the return shipping costs. However, if you receive a damaged, wrong, or even a counterfeit item, the seller will handle return costs, and you will get a full refund.
AliExpress is famous for their reliable, fast, and intuitive payment process. They support a number of different payment methods like Visa, MasterCard, Maestro, American Express, Wire Transfer, Webmoney, Yandex.Money, Western Union, QIWI, DOKU, Mercado Pago, Boleto, bancontact, TEF, iDeal, Giropay, Sofort Banking, Carte Bancaire, and Cash Payment (Euroset, Syvaony, Russian Post).
However, some of the above methods are not available on their mobile app. Additionally, some fan-favorite e-wallets like Neteller, Skrill, and PayPal are missing from their payment selection page. AliExpress PayPal payments used to be a thing, but due to the high commissions from PayPal, Chinese e-commerce giant decided to remove it.
There is one more payment option called AliExpress Pocket, and it is available both on their mobile app and website. It’s safe to say that this is the best payment system on AliExpress. It is fast, easy to use, offers quick payments and refunds, as well as some other benefits.
To set up your AliExpress Pocket, you just need to activate it on the website or the app. The best part is that you can use it for any type of purchase, and it comes with no transaction, maintenance, or subscription fees. Finally, you will be able to apply any AliExpress promo code when paying with it.
AliExpress has a fantastic Buyer Protection Program. While you can ask a refund for any reason, only a couple of situations will guarantee you a full refund.
First, if 90 days pass from your order and you still haven’t received it, you can open a dispute ticket and ask for a refund. Once AliExpress reviews your card and approves it, they will reimburse you for the total amount; shipping costs included.
Second, if you receive a damaged or wrong item, you can initiate the same refund process. However, in this case, you should submit photos of the damaged area with the ticket so that AliExpress staff has an easier job resolving your problem.
Finally, some items like electronics and jewelry fall under their Counterfeit Protection Program. For example, if you order a diamond necklace and receive a fake one, AliExpress will refund you for the whole price, and penalize the seller.
Submitting a refund request will take you no more than a couple of clicks. Next to the list of your orders, you will find a button to open a dispute; click on it, select the reason, add evidence, and submit. The store or seller will have five days to answer a dispute, and if they don’t, you will receive a full refund.
On the other hand, if they do answer and decline your request, you can ask the AliExpress customer support team for help. Moreover, if you’ve used an AliExpress coupon code with the purchase, you won’t get it back even if you get a full refund.
As you can see, AliExpress coupon deals are an excellent way to receive a discount on your purchases. Just remember that only coupons from their website are legitimate so that you don’t fall for one of those coupon code generator scams. Of course, you should pay attention to their other promotions and discounts as well. Flash Deals, app promotions, and AliExpress Coins offer impressive benefits that even coupons can’t match.